/100
66
InputKit score
4.7
Google rating
606 reviews · 50% replied
10
Years in business
AI summary
What the reviews say
Customers rave about MST’s fast, courteous service and clean, professional installations, though a few cite scheduling hiccups and occasional communication gaps.
AI-generated from 440 reviews. May contain inaccuracies.
Reviews per month
Peak: 13 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Prompt arrivals and on‑time completions
- Friendly, knowledgeable technicians
- Thorough clean‑up after work
- Clear explanations of equipment and rebates
- Competitive pricing and good warranties
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed appointments
- Inconsistent follow‑up on service calls
- Rare reports of pricing surprises
Recurring themes
Topics customers talk about most often in their feedback.
timelinessstaff professionalismcommunicationpricing
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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