/100
52
InputKit score
3.5
Google rating
22 reviews · 0% replied
8
Years of activity on Google
AI summary
What the reviews say
Patients love the doctors’ care and the clinic’s clean, friendly environment, but many complain about chaotic administration and missing test results.
AI-generated from 19 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Dr. Pung and Dr. Javed praised for attentive listening
- Comprehensive testing (blood work, imaging) done in‑clinic
- Friendly, polite reception and nursing staff
- Clean, well‑maintained facilities
- Professional and knowledgeable physicians
Areas to watch
Friction points or concerns that come up more than once.
- Appointment scheduling and result delivery are disorganized
- Lost or delayed test results reported
- Billing practices seen as opaque
- Follow‑up calls often not made
Recurring themes
Topics customers talk about most often in their feedback.
staffcommunicationbillingfollow‑up
Reviews
What customers say, pulled from verified Google reviews.
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