4.3

Google rating

105 reviews · 84% replied

3

Years in business

Côte Saint-Luc, Quebec

ELNA Médecine privée — Carré Décarie

Not an award winner

ELNA Médecine privée — Carré Décarie
ELNA Médecine privée — Carré Décarie
ELNA Médecine privée — Carré Décarie
ELNA Médecine privée — Carré Décarie

AI summary

What the reviews say

Most patients praise ELNA for fast appointments, friendly staff and thorough doctors, but a handful report poor phone service and delayed test results.

AI-generated from 62 reviews. May contain inaccuracies.

Reviews per month

Peak: 7 reviews in Jul

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Same‑day or next‑day appointments
  • Warm, courteous reception staff
  • Doctors take time to explain and listen
  • Quick turnaround on lab results
  • Modern, clean facilities

Areas to watch

Friction points or concerns that come up more than once.

  • Phone lines often unanswered
  • Occasional delays in test reporting
  • Higher fees for routine visits

Recurring themes

Topics customers talk about most often in their feedback.

appointment speedstaff friendlinesscommunication issuespricing

Reviews

What customers say, pulled from verified Google reviews.

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