59
InputKit score
4.4
Google rating
616 reviews · 100% replied
8
Years in business
Sherbrooke, Quebec
Electro-Experts - Sherbrooke
AI summary
Electro‑Experts is a Quebec‑wide service that repairs a wide range of home appliances and electronics, from refrigerators and washing machines to TVs and HVAC units. Customers can request a home service call, and the company dispatches technicians to diagnose and fix the problem on site or in their workshop. They operate over ten locations across the province and also sell parts and accessories.
AI summary
What the reviews say
Customers generally praise Electro‑Experts for punctual, courteous technicians and clear explanations, but many complain about long wait times, part‑availability delays and occasional billing surprises.
AI-generated from 475 reviews. May contain inaccuracies.
Reviews per month
Peak: 21 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Technicians arrive on time
- Polite and professional service
- Clear explanations and helpful advice
- Easy online scheduling
- Competent repairs on first visit
Areas to watch
Friction points or concerns that come up more than once.
- Long delays for parts and appointments
- Frequent missed or cancelled visits
- Unexpected extra fees
- Customer‑service hold times
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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