Electro-Experts

Not an award winner

AI summary

Electro-Experts is a Quebec‑wide service that repairs a broad range of home appliances and electronics, from refrigerators and washers to TVs and HVAC units. Customers can schedule a home‑visit repair or drop‑off service through their 1‑888‑915‑8888 hotline or website. The company operates over ten locations across the province, offering parts, accessories, and on‑site diagnostics.

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AI summary

What the reviews say

Customers love the friendly, knowledgeable technicians and the smooth scheduling, but they get frustrated when appointments are delayed or parts are missing.

AI-generated from 2133 reviews. May contain inaccuracies.

Reviews per month

Peak: 63 reviews in Nov

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Technicians arrive on time and are very polite
Staff are knowledgeable and give useful maintenance tips
Clear communication before and during the visit
Quick repairs when the right part is in stock
Easy online scheduling and reminder texts

Areas to watch

Friction points or concerns that come up more than once.

Long wait times for phone support
Delays when parts need to be ordered
Occasional mis‑diagnoses or missing parts
Language barrier for non‑English speakers

Recurring themes

Topics customers talk about most often in their feedback.

punctualitytechnician expertisecommunicationparts availabilityscheduling delays

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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What the reviews say

Review breakdown