59
InputKit score
4.4
Google rating
1,397 reviews · 100% replied
10
Years in business
Québec City, Quebec
Electro-Experts - Québec
AI summary
Electro‑Experts is a Quebec‑based repair service that fixes a wide range of home appliances and consumer electronics, from refrigerators and washing machines to TVs and air‑conditioners. Customers can request a home‑visit service call, and the company operates more than ten service centers across the province.
AI summary
What the reviews say
Customers generally praise Electro‑Experts for courteous, skilled technicians who fix appliances quickly and explain the work, especially when warranty coverage is involved.
AI-generated from 1120 reviews. May contain inaccuracies.
Reviews per month
Peak: 48 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Technicians are polite, professional and knowledgeable
- Fast repairs, often completed on the first visit
- Clear explanations and helpful maintenance tips
- Good handling of warranty and extended‑service contracts
- Easy online scheduling and reminder texts
Areas to watch
Friction points or concerns that come up more than once.
- Appointment windows sometimes missed or delayed
- Phone support can be long‑waited or unresponsive
- High service or parts fees reported by some
- Occasional misdiagnosis or wrong parts ordered
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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