59
InputKit score
4.2
Google rating
2,038 reviews · 100% replied
16
Years of activity on Google
Montreal, Quebec
Electro-Experts
AI summary
Electro‑Experts is a Montreal‑based repair service that fixes a wide range of home appliances and consumer electronics, from refrigerators and washing machines to TVs and air‑conditioners. Customers can request a home‑visit service call through their website, and the company operates over ten locations across Quebec.
AI summary
What the reviews say
Customers are split: many praise punctual, knowledgeable technicians, but a large number complain about missed appointments, long delays and poor communication.
AI-generated from 1613 reviews. May contain inaccuracies.
Reviews per month
Peak: 41 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Technicians often arrive on time
- Clear explanations and helpful advice
- Friendly and courteous staff
- Reasonable pricing when parts are available
- Quick fixes for simple issues
Areas to watch
Friction points or concerns that come up more than once.
- Frequent no‑shows and late arrivals
- Long wait times for parts and appointments
- Rude or dismissive customer‑service reps
- Inconsistent diagnoses and repeated visits
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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