58
InputKit score
4.6
Google rating
260 reviews · 100% replied
7
Years of activity on Google
Drummondville, Quebec
Electro-Experts
AI summary
Electro-Experts is an appliance and electronics repair service based in Drummondville, Quebec, offering in‑home repairs for a wide range of devices such as refrigerators, washers, dryers, ovens, microwaves, HVAC units, and audio/video equipment. Customers can identify problems online or schedule a service call, and the company dispatches technicians quickly from its network of over ten locations across Quebec. They also provide parts, accessories, and workshop repairs.
AI summary
What the reviews say
Customers praise Electro‑Experts for fast, courteous technicians who explain problems clearly, though occasional delays and pricing complaints appear.
AI-generated from 200 reviews. May contain inaccuracies.
Reviews per month
Peak: 13 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Prompt arrivals and on‑time service
- Technicians explain issues in plain language
- Friendly, professional and courteous staff
- Easy online scheduling and part‑tracking
- High repair quality, often on the first visit
Areas to watch
Friction points or concerns that come up more than once.
- Long wait for parts can delay repairs
- Occasional mis‑communication on appointment times
- Perceived high service fees for diagnostics
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…