/100
55
InputKit score
4.6
Google rating
31 reviews · 0% replied
13
Years of activity on Google
AI summary
What the reviews say
Customers praise Electric Eel for its skilled staff, fast and courteous service, and transparent communication, though a few report occasional phone‑call delays.
AI-generated from 22 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly knowledgeable technicians (Derek, Johnny, Tony)
- Prompt arrivals and quick job completion
- Clear explanations of work and options
- Friendly, courteous service
- Reasonable pricing and cost‑effective solutions
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent phone follow‑up on some jobs
- Occasional rude or unresponsive callers
- Parking‑lot confusion for visitors
Recurring themes
Topics customers talk about most often in their feedback.
staff expertiseresponse timepricingcommunication
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…