Echangeur D'Air De L'Estrie Inc

Not an award winner

AI summary

Echangeur d'Air de l'Estrie is a Sherbrooke‑based company that sells and installs Venmar air‑exchange units for residential ventilation. Their consultants design systems to improve indoor air quality while maximizing heating and cooling efficiency, helping customers save energy. They are an exclusive Venmar distributor and member of the Venmar EXPAIR network.

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AI summary

What the reviews say

Customers are split: many praise the friendly staff, quick installations and fair pricing, but a large number complain about unresponsive after‑sales support and missed appointments.

AI-generated from 25 reviews. May contain inaccuracies.

Reviews per month

Peak: 2 reviews in Mar

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Friendly, dynamic team praised for service
Prompt, quality installations and repairs
Helpful phone support and clear advice
Competitive pricing and good value
Some customers note reliable after‑sales assistance

Areas to watch

Friction points or concerns that come up more than once.

After‑sales support often unresponsive
Long delays for repairs and parts
Quotes and follow‑ups frequently missing
Some products not serviced or discontinued

Recurring themes

Topics customers talk about most often in their feedback.

pricingstaffcommunicationafter‑sales serviceinstallation

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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What the reviews say

Review breakdown