53
InputKit score
3.5
Google rating
30 reviews · 15% replied
8
Years of activity on Google
Thetford Mines, Quebec
Ébi-Tech
AI summary
Ébi-Tech manufactures and installs steel doors and PVC, hybrid and tribride windows, and also distributes patio and garage doors. They offer a full service from on‑site measurements and custom fabrication to installation and repair, with showrooms in Frontenac and Thetford. The company is part of the larger Portes et Fenêtres Vallée family, serving the Mégantic and Thetford regions since 1992.
AI summary
What the reviews say
Customers praise Ebi‑Tech’s friendly staff, quick installations and competitive prices, but many report broken hardware and weak after‑sales support.
AI-generated from 20 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable sales team (Jonathan, André)
- Fast, on‑time installations
- Competitive pricing
- Professional, courteous service
- Good product quality for long‑term users
Areas to watch
Friction points or concerns that come up more than once.
- Handles and hardware break easily
- Delivery errors and missed follow‑ups
- After‑sales service slow or unresponsive
- Occasional rude employee behavior
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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