59
InputKit score
4.3
Google rating
173 reviews · 77% replied
Sainte-Marie, Quebec
Drouin & Frères Inc
AI summary
Drouin & Frères Inc. is a car dealership in Sainte‑Marie, Quebec that sells new and certified‑pre‑owned Chevrolet, GMC and Buick vehicles. They also provide GM‑certified service and parts, financing options, and accessories like tires and body work. The lot includes a wide inventory of trucks, SUVs, and sedans, plus special promotions and trade‑in evaluations.
AI summary
What the reviews say
Customers love the quick, friendly service and the knowledgeable staff, though a few have experienced costly diagnostic errors and warranty hassles.
AI-generated from 30 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, efficient sales transactions
- Staff members repeatedly praised (Louis‑Daniel, Mathieu, Charles)
- Competitive pricing and good warranty handling
- Responsive after‑sale support from some team members
Areas to watch
Friction points or concerns that come up more than once.
- Occasional over‑charging for diagnostics
- Warranty follow‑up can be poor
- Inconsistent after‑sale communication
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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