56
InputKit score
4.6
Google rating
107 reviews · 65% replied
Québec City, Quebec
Drolet Ressorts
AI summary
Drolet Ressorts is an auto service centre in Quebec City that repairs and maintains both light and heavy trucks. They provide mechanical work, suspension repairs, bodywork, wheel alignment and SAAQ inspections, and also sell parts. The shop employs 25 mechanics, has 16 service bays and is open 18 hours a day.
AI summary
What the reviews say
Customers consistently praise Drolet Ressorts for quick, polite service and skilled mechanics, especially on truck suspensions, though a few complain about unexpected cost increases.
AI-generated from 59 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, courteous service
- Knowledgeable staff, especially on suspension work
- Transparent pricing for most jobs
- Open early and late for emergencies
- Friendly atmosphere, coffee offered early mornings
Areas to watch
Friction points or concerns that come up more than once.
- Occasional surprise price hikes
- Some customers feel estimates are inflated
- Rare reports of poor communication
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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