/100
52
InputKit score
3.5
Google rating
22 reviews · 0% replied
6
Years in business
AI summary
What the reviews say
Patients praise the dentists’ expertise and personalized care, but many complain about rude front‑desk staff and chaotic scheduling.
AI-generated from 17 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly skilled dentists (Dr. Qian, Dr. Zhu, Dr. Yujia Zhu)
- Patient‑focused explanations and careful fillings
- Good prosthetic work and material choices
- Clinic organized for safety and near transit
- Some patients note cost‑saving and time‑saving care
Areas to watch
Friction points or concerns that come up more than once.
- Rude, unhelpful receptionists
- Frequent long waits and overbooked schedule
- Cash‑only or e‑transfer payment limits
- Inconsistent service (missed appointments, cancelled procedures)
Recurring themes
Topics customers talk about most often in their feedback.
staff professionalismappointment wait timesfront‑desk attitudepayment optionsclinic location
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…