/100
58
InputKit score
4.3
Google rating
162 reviews · 0% replied
9
Years of activity on Google
AI summary
What the reviews say
Patients consistently praise Dr. Lafaille for his expertise, punctuality and clear communication, while the clinic’s staff is generally friendly and wait times are short.
AI-generated from 117 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Very punctual appointments, often no wait
- Doctor is knowledgeable, thorough and bilingual
- Friendly, courteous staff at the front desk
- Clear explanations and personalized treatment plans
- Effective medical and aesthetic procedures
Areas to watch
Friction points or concerns that come up more than once.
- Occasional cold or distracted receptionists
- Parking can be difficult and pricey
- Some patients report unclear pricing for aesthetic services
Recurring themes
Topics customers talk about most often in their feedback.
wait timecommunicationstaff friendlinesstreatment effectiveness
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…