EN

3.8

Google rating

24 reviews · 17% replied

10

Years of activity on Google

Montreal, Quebec

dormakaba Canada Inc.

Not an award winner

AI summary

dormakaba Canada Inc. supplies integrated access and security solutions for a wide range of facilities, including hospitals, schools, airports, hotels and office buildings. Their product portfolio covers door hardware, electronic access control, data entrance systems, interior glass systems and related services such as design, installation and maintenance. They operate across North America as part of the global dormakaba group.

dormakaba Canada Inc.
dormakaba Canada Inc.
dormakaba Canada Inc.
dormakaba Canada Inc.

AI summary

What the reviews say

Customers praise occasional helpful staff but repeatedly complain about poor service and billing issues.

AI-generated from 9 reviews. May contain inaccuracies.

Reviews per month

Peak: 2 reviews in Jul

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Helpful staff in unexpected situations
  • Positive experiences noted as “awesome” and “great”
  • Quick assistance with parking incident

Areas to watch

Friction points or concerns that come up more than once.

  • Unresponsive phone and email support
  • Emergency service often unavailable
  • Billing handled from the U.S., hard to get info

Recurring themes

Topics customers talk about most often in their feedback.

customer servicebillingemergency support

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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