59
InputKit score
4.4
Google rating
97 reviews · 96% replied
10
Years in business
Saint-Jean-sur-Richelieu, Quebec
Destination Piscine Horizon
AI summary
Destination Piscine Horizon is a family‑run retailer in Saint‑Jean‑sur‑Richelieu that sells and services both in‑ground and above‑ground pools, as well as spas. They offer design, construction, installation, renovation, repair, and seasonal maintenance, plus a shop of pool accessories, chemicals, heaters, filters and related equipment. Customers can also get free shipping on orders over $200 and schedule free consultations.
AI summary
What the reviews say
Customers praise Destination Piscine Horizon for its helpful, experienced team and quick, honest service, though a few complain about high prices and occasional after‑sales follow‑up lapses.
AI-generated from 62 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (Roberto, Sébastien, Richard)
- Fast, reliable repairs and on‑site service
- Honest advice that saves money
- Wide selection of parts and accessories
- Good follow‑up during openings/closings
Areas to watch
Friction points or concerns that come up more than once.
- Some parts priced higher than big chains
- Occasional missed callbacks after purchase
- Inconsistent warranty handling
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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