61
InputKit score
4.2
Google rating
708 reviews · 78% replied
Saint-Laurent, Quebec
Desjardins Ford Ltee
AI summary
Desjardins Ford Ltee is a Ford dealership in Saint‑Laurent, Quebec that sells new Ford passenger cars, trucks, SUVs and commercial vehicles. It also provides financing, trade‑in appraisals, service, parts, accessories and tire sales, plus test‑drive and service appointments.
AI summary
What the reviews say
Customers rave about the friendly, knowledgeable staff—especially sales reps like Charles and Samir—and smooth delivery, but a minority report communication lapses and pricey or repeated repairs.
AI-generated from 482 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Responsive, patient sales team (Charles, Samir, Richard)
- Clear, thorough vehicle walk‑throughs (Sophia, Emmanuel)
- Fast, convenient service appointments
- Helpful finance and after‑sales support
- Welcoming atmosphere, family‑like feel
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent follow‑up on service issues
- Occasional over‑charging or surprise fees
- Long wait times for complex repairs
- Rare administrative errors affecting credit
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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