61
InputKit score
4.1
Google rating
1,141 reviews · 72% replied
Québec City, Quebec
Desjardins Auto Collection
AI summary
Desjardins Auto Collection is a Ford dealership in Québec City that sells new Ford cars, SUVs, trucks, and electric models, and also offers a large inventory of commercial trucks and the Transit van. They provide services such as test drives, financing, trade‑ins, vehicle maintenance and repairs, a mobile service unit, and an online parts and tire shop. The dealership highlights special promotions, military‑related offers, and programs like Ford Pass and Ford BlueCruise.
AI summary
What the reviews say
Customers generally praise the friendly staff, quick service and smooth buying experience, but occasional service‑center mishaps and communication gaps hurt the overall impression.
AI-generated from 673 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, welcoming reception
- Responsive sales team, especially Jimmy and Pierre
- Fast paperwork and delivery
- Helpful finance department
- Large inventory and good pricing
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent after‑sales follow‑up
- Long wait times for some repairs
- Occasional billing errors and miscommunication
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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