52
InputKit score
4.4
Google rating
121 reviews · 42% replied
Thetford Mines, Quebec
Desharnais Pneus et Mécanique - Point S - Automobile & Certifié Poids Lourd
AI summary
Desharnais Pneus et Mécanique – Point S is a family‑run automotive centre in Thetford Mines that sells and installs tires for cars, trucks, trailers, OTR equipment and RVs, and provides full mechanical service including alignment, brake work, windshield repair and vehicle detailing. It also runs a commercial division that manages fleet maintenance and a 24‑hour roadside tire service for heavy‑duty vehicles.
AI summary
What the reviews say
Most customers praise the shop’s courteous, skilled staff and quick, transparent service, though a few report surprise fees.
AI-generated from 19 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, professional staff (Vincent, Denis, Danny, young lady)
- Fast, reliable service and quick appointments
- Clear explanations of repairs
- Long‑term customer loyalty and trust
- Reasonable pricing for many jobs
Areas to watch
Friction points or concerns that come up more than once.
- Unexpected extra fees and price changes
- Some customers received wrong parts
- Inconsistent billing transparency
- Difficulty reaching staff by phone
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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