58
InputKit score
3.7
Google rating
141 reviews · 29% replied
12
Years in business
Trois-Rivières, Quebec
Déménagement Martel Express
AI summary
Déménagement Martel Express is a moving company based in Trois‑Rivières, Quebec, operating since 1920. It handles residential, commercial, corporate and institutional moves, including long‑distance relocations, and also offers storage, packing and specialized delivery services with insured handling and a modern truck fleet. Free, no‑obligation estimates are provided and the firm serves customers throughout Quebec and in several other Canadian cities.
AI summary
What the reviews say
Customers praise Martel Express for friendly crews and fast, careful moves, but a sizable minority report damage, poor follow‑up and unexpected fees.
AI-generated from 100 reviews. May contain inaccuracies.
Reviews per month
Peak: 10 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, polite staff (Luc, Jeff, François, etc.)
- Quick and efficient moves
- Careful handling of fragile items for many customers
- Good communication and responsiveness
- Reasonable pricing for some jobs
Areas to watch
Friction points or concerns that come up more than once.
- Damage to furniture and appliances
- Inconsistent pricing and hidden fees
- Late arrivals and poor scheduling
- Unresponsive customer service after problems
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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