60
InputKit score
5.0
Google rating
364 reviews · 99% replied
4
Years in business
Saint-Laurent, Quebec
Dehumidified Air Services
AI summary
Dehumidified Air Services is the manufacturer‑direct service division for Dectron, PoolPak and Seresco dehumidifiers across North America. They provide factory‑trained technicians for maintenance, inspections, repairs, OEM spare parts, training, remote monitoring and warranty support. Their service includes priority access to original parts and a dedicated VIP support line.
AI summary
What the reviews say
Customers rave about the lightning‑fast, knowledgeable tech support and friendly parts staff, though a few note occasional wait times.
AI-generated from 318 reviews. May contain inaccuracies.
Reviews per month
Peak: 20 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Tech support resolves issues in minutes
- Staff are courteous and patient
- Fast callbacks and follow‑ups
- Helpful parts department with quick quotes
- Comprehensive training courses
Areas to watch
Friction points or concerns that come up more than once.
- Occasional longer wait for callbacks
- Manuals can be sparse
- Rare reports of staffing shortages
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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