64
InputKit score
4.4
Google rating
64 reviews · 88% replied
13
Years in business
Dorval, Quebec
Couvreur Dorval Roofing
AI summary
Couvreur Dorval Roofing is a West Island‑based roofing contractor that installs, repairs and replaces residential roofs, mainly asphalt shingle and low‑slope membrane systems. They also offer related services such as eaves‑trough cleaning, ventilation upgrades, and snow‑and‑ice removal, and they sell durable rubber‑based surface coatings for decks and patios. The company is RBQ‑licensed, uses IKO‑approved materials with warranties up to 25 years (labour warranty 10 years), and handles all work with its own crew rather than subcontractors.
AI summary
What the reviews say
Customers widely praise Dorval Roofing's quality workmanship, fair pricing, and professional cleanup, with Frank Bilney frequently noted for honesty and reliability. However, a notable minority report serious post-installation leaks, unreturned calls, unfulfilled contracts, and poor follow-up on warranty issues.
AI-generated from 59 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- High-quality, impeccable workmanship
- Fair and transparent pricing
- Thorough cleanup after job
- Fast, efficient project completion
- Frank described as honest and reliable
Areas to watch
Friction points or concerns that come up more than once.
- Some post-installation leaks reported
- Poor follow-up on warranty repairs
- Unreturned calls and missed appointments
- Occasional unfulfilled contract commitments
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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