55
InputKit score
4.2
Google rating
22 reviews · 22% replied
12
Years of activity on Google
Pointe-Claire, Quebec
Couvertures West-Island - West Island Roofing
AI summary
Couvertures West Island (CWI) is a Pointe‑Claire roofing contractor that has been operating since 1967. They install and renovate roofs for commercial, industrial and residential customers, including new construction, asphalt‑shingle repairs, roof insulation and sheet‑metal work. The company holds an RBQ licence, $5 million liability insurance and reports having completed over 25,000 roofs.
AI summary
What the reviews say
Most customers praise West‑Island Roofing for its professionalism, quick communication, clean work and solid value, though a few report billing disputes and missed expectations.
AI-generated from 18 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Professional, courteous crews
- Fast, detailed quotes and clear communication
- Clean work site and careful handling of property
- High‑quality materials and good value
- Responsive after‑service (e.g., snow removal)
Areas to watch
Friction points or concerns that come up more than once.
- Minimum‑hour billing can feel unfair
- Some clients report incomplete repairs
- Customer support not always responsive
- Insulation issues not always disclosed
Recurring themes
Topics customers talk about most often in their feedback.
No recurring themes identified yet.
Reviews
What customers say, pulled from verified Google reviews.
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