46
InputKit score
2.7
Google rating
84 reviews · 0% replied
Gatineau, Quebec
Cosmo-Tech Services Inc
AI summary
Electro‑Experts (formerly Cosmo‑Tech) is a Gatineau‑based company that repairs household appliances. They also service HVAC, heat‑pump, and refrigeration systems for residential customers. The team handles both warranty and out‑of‑warranty repairs for many brands across Gatineau and surrounding areas.
AI summary
What the reviews say
Customers report frequent missed appointments, long wait times and unfinished repairs, with only a few noting quick, courteous service.
AI-generated from 23 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Some technicians are friendly and knowledgeable
- Occasional fast service when appointments are kept
- A few customers received correct diagnoses quickly
- Pricing appears transparent for some jobs
Areas to watch
Friction points or concerns that come up more than once.
- Repeated no‑shows and long delays
- Multiple incomplete repairs and part issues
- Poor communication and abrupt hang‑ups
- Perceived overcharging for diagnostics
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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