57
InputKit score
4.3
Google rating
77 reviews · 52% replied
7
Years in business
Saint-Jean-sur-Richelieu, Quebec
Confort Elite / Noréa Foyers Saint-Jean-sur-Richelieu
AI summary
Groupe Carillon, operating as Confort Elite / Noréa Foyers in Saint‑Jean‑sur‑Richelieu, provides full‑service mechanical solutions including plumbing, heating, ventilation, air‑conditioning, fireplaces, wood or gas stoves and outdoor BBQs. They handle design, installation and maintenance for residential, multi‑unit, commercial and industrial projects, offering turnkey packages and repair services. The company sells and services major brands such as Lennox, Mitsubishi and Pacific Energy and can assist customers with energy‑efficiency subsidies.
AI summary
What the reviews say
Customers praise Confort Elite/Noréa for its courteous, knowledgeable team and quick, professional installations, though a few report poor follow‑up and occasional mis‑communication.
AI-generated from 52 reviews. May contain inaccuracies.
Reviews per month
Peak: 9 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (Alexandre, Anthony, Gail)
- Fast, reliable installation of furnaces and heat pumps
- Clear communication and thorough product explanations
- Responsive after‑sales support in most cases
- Competitive pricing and quality equipment
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent follow‑up on service calls
- Occasional scheduling delays
- Rare reports of missing tools or mis‑information
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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