4.2

Google rating

213 reviews · 85% replied

Pointe-Claire, Quebec

Concept Nails (Nails Dipping)

Not an award winner

Concept Nails (Nails Dipping)
Concept Nails (Nails Dipping)
Concept Nails (Nails Dipping)
Concept Nails (Nails Dipping)

AI summary

What the reviews say

Customers love the friendly, skilled staff and natural‑looking nail results, but several complain about long waits, rushed service and hygiene issues.

AI-generated from 15 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, attentive staff (Lisa, Anna, Monica)
  • High‑quality dip‑powder and nail designs
  • Easy online booking and punctual appointments
  • Pleasant salon ambiance

Areas to watch

Friction points or concerns that come up more than once.

  • Long wait times and overbooked schedule
  • Rushed or incomplete manicures/pedicures
  • Hygiene concerns and unsanitary practices
  • Inconsistent product application (e.g., chrome)

Recurring themes

Topics customers talk about most often in their feedback.

staffwait timehygienebooking

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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