/100
60
InputKit score
4.5
Google rating
205 reviews · 41% replied
10
Years in business
AI summary
What the reviews say
Customers love Concept‑Elite for its personable team, talented stylists and tidy space, though a few have run into trainee errors or pricing concerns.
AI-generated from 103 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, welcoming staff consistently praised
- Highly skilled stylists (Annie, Manon, Katou, Eunice)
- Clean, bright, well‑organized salon environment
- Good value for cuts; reasonable prices for many services
- Kids handled gently; many families are repeat customers
Areas to watch
Friction points or concerns that come up more than once.
- Occasional trainee mistakes cause major haircut issues
- Some clients report last‑minute cancellations
- Prices for men’s cuts seen as a bit high
- Popular stylists require far‑in‑advance booking
Recurring themes
Topics customers talk about most often in their feedback.
staff expertisecustomer servicepricingappointment availabilityfamily‑friendly atmosphere
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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