/100
54
InputKit score
3.8
Google rating
221 reviews · 0% replied
13
Years of activity on Google
AI summary
What the reviews say
Concept Elite has talented stylists and a clean, friendly atmosphere, but inconsistent service quality and pricing cause many customers to leave dissatisfied.
AI-generated from 156 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Skilled stylists like Kike, Ana, Geneviève praised
- Friendly, multilingual staff appreciated
- Clean, modern salon environment
- Good results on color and keratin treatments
- Convenient location and flexible walk‑in appointments
Areas to watch
Friction points or concerns that come up more than once.
- Frequent miscommunication and language barriers
- Price swings and high cost for color/highlights
- Rude or inattentive staff on some appointments
- Occasional botched cuts or treatments
Recurring themes
Topics customers talk about most often in their feedback.
staff skillpricingcommunicationservice consistency
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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