Concept élégance beauté

Not an award winner

AI summary

Concept élégance beauté is an online retailer based in Québec City that sells professional beauty and hair‑care products from brands such as L’Oréal Professionnel, Olaplex, Kevin Murphy, Living Proof and many others. The site offers a variety of items including shampoos, conditioners, masks, styling tools, makeup and gift sets, with free samples on every order and free shipping for purchases over $80. Customers can shop by brand or category and pay with major credit cards and digital wallets.

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AI summary

What the reviews say

Customers rave about the warm staff, strong hair expertise and top‑notch eyelash work, though a few have experienced miscommunication or occasional rough cuts.

AI-generated from 20 reviews. May contain inaccuracies.

Reviews per month

Peak: 9 reviews in Apr

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Friendly, welcoming atmosphere
Highly skilled hair stylists, especially with curls
Excellent eyelash extensions
Attentive, personalized service
Quality products used

Areas to watch

Friction points or concerns that come up more than once.

Occasional appointment scheduling issues
Some clients report unprofessional remarks
Rare instances of unsatisfactory haircuts

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinesshair stylingeyelash extensionsappointment handling

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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What the reviews say

Review breakdown