64
InputKit score
4.8
Google rating
183 reviews · 61% replied
9
Years in business
Québec City, Quebec
Concept Beauté Charlesbourg | Medico-Esthétique à Charlesbourg
AI summary
Concept Beauté Charlesbourg is a medico‑esthetic salon in Québec City offering a range of beauty services such as facial, body, hand and foot treatments, skin‑rejuvenation technologies (HIFU, microneedling, photorejuvenation), hair removal, massage and makeup. They also sell beauty products and provide subscription plans for regular care across their three locations (Charlesbourg, Lac‑Beauport, Cap‑Rouge).
AI summary
What the reviews say
Customers rave about the warm, professional staff and the excellent results of the many beauty treatments, making Concept Beauté a go‑to spot for nails, facials and body care.
AI-generated from 117 reviews. May contain inaccuracies.
Reviews per month
Peak: 64 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive staff (Gabrielle, Louise, Sarah‑Kim, etc.)
- High‑quality nail, facial, electrolysis and massage services
- Relaxing atmosphere with complimentary drinks
- Wide range of treatments (spa‑fish, royal pedicure, etc.)
- Consistently praised for professionalism and cleanliness
Areas to watch
Friction points or concerns that come up more than once.
- Occasional hygiene complaints (unsterilized tools)
- One report of painful electrolysis and poor technique
- Prices considered high by some clients
- Isolated incident of rude customer service
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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