54
InputKit score
4.5
Google rating
174 reviews · 90% replied
Shawinigan, Quebec
Collision Expert
AI summary
Collision Expert is a certified auto body shop in Shawinigan, Quebec, offering collision repair, estimates, and courtesy vehicles. They are recognized by CarrXpert, I‑CAR, and the Green Key program, and work with most insurers and several local car dealerships.
AI summary
What the reviews say
Customers praise the courteous staff and fast, high‑quality repairs, but a few report loaner‑car hassles and occasional mishandling.
AI-generated from 29 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, polite personnel
- Quick turnaround on repairs
- Work restores vehicles to like‑new condition
- Helpful extras like interior cleaning
- Responsive communication
Areas to watch
Friction points or concerns that come up more than once.
- Loaner‑car limits cause inconvenience
- Isolated reports of damage or battery issues
- Inconsistent customer‑service experiences
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…