/100
54
InputKit score
4.2
Google rating
22 reviews · 5% replied
8
Years of activity on Google
AI summary
What the reviews say
Most travelers rave about the knowledgeable, friendly staff and the agency’s personalized service, though a few customers report poor phone support and scheduling hiccups.
AI-generated from 15 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Long‑standing client relationships (15‑20 years)
- Highly praised agents (Marie‑Josée, Louise, Roxanne, Nathalie)
- Personalized destination advice
- Quick response and availability
- Friendly, attentive service
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent phone assistance
- Last‑minute appointment cancellations
Recurring themes
Topics customers talk about most often in their feedback.
staff expertisecustomer serviceresponsivenessappointment reliability
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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