/100
65
InputKit score
3.7
Google rating
100 reviews · 76% replied
9
Years in business
AI summary
What the reviews say
Most customers praise the agency’s friendly staff and personalized service, though a minority report poor communication and extra fees.
AI-generated from 68 reviews. May contain inaccuracies.
Reviews per month
Peak: 11 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Long‑time agents like Marlène and Jean‑Stéphane get high marks
- Quick, helpful responses and detailed travel advice
- Smooth handling of visas, refunds and itinerary changes
- Good deals for last‑minute sun trips
Areas to watch
Friction points or concerns that come up more than once.
- Occasional extra fees and unclear pricing
- Some clients felt ignored or judged
- Inconsistent availability of certain agents
Recurring themes
Topics customers talk about most often in their feedback.
staff expertiseresponsivenesspricing transparencycustomer service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…