/100
56
InputKit score
4.7
Google rating
48 reviews · 0% replied
9
Years in business
AI summary
What the reviews say
Customers rave about the friendly, knowledgeable staff—especially Martin Beauvais—and the personalized service, though a few cite phone support and booking errors as drawbacks.
AI-generated from 23 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Martin Beauvais consistently praised for expertise
- Responsive and attentive staff (Caroline, Marc‑André)
- Personalized travel planning meets specific needs
- Friendly, hassle‑free in‑office experience
Areas to watch
Friction points or concerns that come up more than once.
- Phone service often unhelpful
- Occasional booking and billing mistakes
- Inconsistent agent knowledge
Recurring themes
Topics customers talk about most often in their feedback.
staffservice qualityphone supportbooking accuracy
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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