/100
59
InputKit score
4.0
Google rating
41 reviews · 83% replied
8
Years in business
AI summary
What the reviews say
Most customers praise the staff’s friendliness and expertise, but several complain about poor communication and occasional owner rudeness.
AI-generated from 17 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive agents (e.g., Mademoiselle de Courval)
- Professional advice and thorough service
- Long‑standing reputation for good travel support
- Quick, helpful assistance for inexperienced travelers
Areas to watch
Friction points or concerns that come up more than once.
- Slow or missing follow‑up on bookings
- Owner’s impolite handling of mistakes
- Ticket mix‑ups and lack of refunds
Recurring themes
Topics customers talk about most often in their feedback.
staffcommunicationticket errorsowner behaviorwebsite
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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