/100
58
InputKit score
4.5
Google rating
63 reviews · 0% replied
9
Years in business
AI summary
What the reviews say
Customers rave about the friendly, knowledgeable staff and personalized service, though a few have experienced slow replies or mismatched advice.
AI-generated from 43 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Responsive agents who answer quickly
- Highly knowledgeable staff (Luce, Daphnée, Joanie, Karine)
- Personalized travel planning and follow‑up
- Friendly, upbeat attitude
- Good hotel and flight selections
Areas to watch
Friction points or concerns that come up more than once.
- Occasional delays in callbacks or emails
- Inconsistent advice from less‑experienced agents
- Rare billing or authorization issues
Recurring themes
Topics customers talk about most often in their feedback.
staff expertiseresponsivenesspersonalizationbooking accuracy
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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