61
InputKit score
4.6
Google rating
253 reviews · 41% replied
13
Years in business
Québec City, Quebec
Club Spa Inc
AI summary
Club Spa is a family‑owned retailer in Quebec that sells and services residential spas, saunas and pool equipment. It is the exclusive distributor of Arctic Spas in the province and offers a range of accessories, chemicals, water‑analysis tools and custom spa covers. The company operates four showrooms in Beauport, Quebec City, Brossard and Châteauguay and also provides repair and maintenance services.
AI summary
What the reviews say
Customers rave about Club Spa’s knowledgeable staff, especially Maxime, and fast, friendly service, though a few complain about pricing inconsistencies and occasional delivery hiccups.
AI-generated from 152 reviews. May contain inaccuracies.
Reviews per month
Peak: 15 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly knowledgeable staff, Maxime repeatedly praised
- Responsive after‑sales support and quick repairs
- Wide selection of spa and pool products in stock
- Friendly, pressure‑free sales approach
- Efficient delivery and installation
Areas to watch
Friction points or concerns that come up more than once.
- Pricing differences between store and online
- Occasional delivery delays or installation errors
- Higher cost of some spa chemicals
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…