64
InputKit score
4.2
Google rating
1,033 reviews · 43% replied
10
Years in business
Terrebonne, Quebec
Club Piscine
AI summary
Club Piscine in Terrebonne is a family‑owned retailer that has been selling and installing swimming pools, spas, garden furniture, gazebos, fitness gear and BBQ accessories for over 40 years. They stock about 8,000 items in a large showroom and provide free quotes and installation scheduling for the summer season.
AI summary
What the reviews say
Customers generally praise Club Piscine’s knowledgeable staff and friendly service, but occasional delays, pricing confusion, and after‑sales follow‑up issues bring down the experience.
AI-generated from 690 reviews. May contain inaccuracies.
Reviews per month
Peak: 35 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly knowledgeable sales reps (Réal, Richard, Christine)
- Quick, courteous service and fast parts pickup
- Wide product selection and competitive pricing
- Professional installation and thorough follow‑up
- Responsive after‑sales support when staff are available
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent service quality across employees
- Delays and missed appointments for installations
- Pricing promotions sometimes unclear or misleading
- After‑sales communication can be slow or absent
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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