63
InputKit score
3.8
Google rating
335 reviews · 22% replied
10
Years in business
Chicoutimi, Quebec
Club Piscine - Saguenay
AI summary
Club Piscine Saguenay is a retail and service outlet in Chicoutimi that sells a wide range of swimming‑pool related products, including in‑ground and above‑ground pools, pool equipment (pumps, filters, heaters, covers, lighting), chemicals, and maintenance tools. They also carry related leisure items such as spas, saunas, garden furniture, BBQs, and fitness equipment. The store offers free delivery on purchases of $99 or more and provides online ordering, quotes, and in‑store pickup options.
AI summary
What the reviews say
Customers praise the large selection and occasional helpful staff, but most complain about poor after‑sales service and pricing issues.
AI-generated from 198 reviews. May contain inaccuracies.
Reviews per month
Peak: 37 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Wide product variety and inventory
- Friendly, knowledgeable staff in water‑testing and sales
- Quick assistance for some purchases
- Helpful specific employees (e.g., Anthony, Eve)
- Competitive prices on many items
Areas to watch
Friction points or concerns that come up more than once.
- Frequent delays and broken promises on delivery
- Unresponsive or rude after‑sales support
- Unexpected price changes and hidden fees
- Installation quality and warranty handling often poor
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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