57
InputKit score
3.9
Google rating
89 reviews · 29% replied
10
Years in business
Rivière-du-Loup, Quebec
Club Piscine - Rivière-du-Loup
AI summary
Club Piscine in Rivière‑du‑Loup is a retail store that sells a full range of swimming‑pool equipment and accessories, including pools, pumps, filters, chemicals, cleaning robots and winterisation kits, as well as spas, saunas and related maintenance services. The shop also carries outdoor living items such as garden furniture, gazebos, BBQs and fitness equipment. It offers free delivery on orders of $99 or more and provides expert services like pool opening/closing, water testing, equipment installation and repairs.
AI summary
What the reviews say
Customers praise the friendly staff and good product selection, but many complain about poor after‑sales service and installation delays.
AI-generated from 47 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, helpful staff (e.g., Styve, Francis, Alexandre)
- Wide range of pool and outdoor products
- Quick, free water testing
- Good price‑quality balance for many items
- Clean, well‑organized store
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales service often unresponsive
- Installation scheduling and quality issues
- Communication gaps and missed callbacks
- Perceived high prices for some services
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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