65
InputKit score
3.3
Google rating
277 reviews · 92% replied
10
Years in business
Québec City, Quebec
Club Piscine - Québec Ste-Foy
AI summary
Club Piscine is a Quebec‑based retailer that sells a wide range of swimming‑pool related products, from above‑ground and in‑ground pools to equipment like pumps, filters, heaters and chemicals. They also carry outdoor‑living items such as hot tubs, saunas, patio furniture, gazebos, BBQs and fitness gear. The site highlights free shipping on orders over $99, seasonal promotions and financing options.
AI summary
What the reviews say
Customers love the friendly staff and helpful advice, but the installation and after‑sales service are frequently reported as unreliable and poorly communicated.
AI-generated from 159 reviews. May contain inaccuracies.
Reviews per month
Peak: 10 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, upbeat employees
- Helpful product recommendations
- Good variety of pools and accessories
- Responsive in‑store assistance
- Competitive pricing on many items
Areas to watch
Friction points or concerns that come up more than once.
- Installation dates often missed
- After‑sales follow‑up is weak
- Communication gaps and missed calls
- Occasional rude or inattentive staff
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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