52
InputKit score
3.5
Google rating
22 reviews · 0% replied
12
Years in business
Drummondville, Quebec
Clinique Médicale L'Accès de Drummondville
AI summary
Clinique Médicale l'Accès is a private family medicine clinic in Drummondville, Quebec, founded in 2013 by Dr. Nancy Brouillette. It offers general primary care, chronic disease follow‑up, acute illness treatment, cancer screening, sexual health, musculoskeletal injections, wound care, psychological services, and pre‑employment exams for businesses. Patients pay out‑of‑pocket for each visit (services are not covered by RAMQ) and must book appointments by phone; the clinic currently does not accept new members but provides fee‑for‑service care.
AI summary
What the reviews say
Most patients praise Dr. Brouillette’s attentive care and the friendly staff, but a few complain about rude reception and rigid appointment policies.
AI-generated from 15 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Dr. Brouillette is described as caring and thorough
- Quick, accurate follow‑up appointments
- Warm, helpful administrative staff (when positive)
- Long‑term members report consistent service
- Highly recommended by many patients
Areas to watch
Friction points or concerns that come up more than once.
- Receptionists reported as unfriendly or abrupt
- Strict limit of one question per visit
- High fee for short appointments
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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