/100
52
InputKit score
3.9
Google rating
20 reviews · 0% replied
4
Years in business
AI summary
What the reviews say
Customers generally praise the team's professionalism, communication, and heat-pump service, but a few report serious issues with high-pressure sales tactics and unprofessional behavior from some representatives.
AI-generated from 10 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, professional phone and in-person service
- Responsive and informative staff like Mélanie
- Reliable heat-pump installation and performance
- Good value for quality of work
- Strong pre- and after-sales support
Areas to watch
Friction points or concerns that come up more than once.
- Some sales reps use high-pressure tactics
- Occasional unprofessional behavior by representatives
- Inconsistent sales process and documentation
Recurring themes
Topics customers talk about most often in their feedback.
Customer service qualitySales professionalismHeat-pump installationValue for money
Reviews
What customers say, pulled from verified Google reviews.
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