58
InputKit score
4.4
Google rating
67 reviews · 1% replied
10
Years in business
Laval, Quebec
Citadelle Portes de Garage
AI summary
Citadelle Portes de Garage, based in Laval, Quebec, supplies residential and commercial garage doors—including custom, insulated, fire‑rated and rolling models—under the Garaga brand. They also sell garage door openers, accessories, and provide installation, repair, maintenance and 24‑hour emergency service. The company has been operating since 1975, offers free in‑home consultations and transparent pricing.
AI summary
What the reviews say
Customers generally praise Citadelle Portes de Garage for fast, professional service and high‑quality doors, though a few report rude staff and occasional installation slip‑ups.
AI-generated from 49 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast emergency repairs, often same‑day
- Technicians praised as skilled, courteous, and helpful
- Clear quotes, billing and transparent pricing
- High‑quality doors and reliable openers
- Good communication and timely service, even in cold weather
Areas to watch
Friction points or concerns that come up more than once.
- Some staff (receptionist, driver) reported rude or unprofessional
- Installation details (sensor wiring, leftover hardware) occasionally sloppy
- Miscommunication about extra accessories (unneeded opener)
- Quote follow‑up sometimes missing or delayed
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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