52
InputKit score
1.5
Google rating
134 reviews · 22% replied
13
Years of activity on Google
Anjou, Quebec
Chubb Fire & Security
AI summary
Chubb Fire & Security offers integrated fire‑safety and security systems for businesses, including fire detection, suppression, alarms, CCTV, access control, and visitor management. They also provide 24/7 remote monitoring, maintenance and a connected service platform called Chubb visiON+ that lets clients manage protection through a web portal and mobile app. The company serves a wide range of sectors such as banking, data centres, healthcare, industrial, retail and residential, backed by a global network of over 12,000 specialists.
AI summary
What the reviews say
Most customers describe Chubb Fire & Security as unreliable, with chronic billing errors and unresponsive support, though a handful note occasional helpful staff and acceptable pricing.
AI-generated from 112 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- A few customers report friendly technicians
- Some billing issues resolved after many calls
- Pricing considered fair by a minority
- Occasional quick response to emergencies
- One reviewer praised overall service
Areas to watch
Friction points or concerns that come up more than once.
- Repeated billing mistakes and unexpected charges
- Customer service rarely answers calls or emails
- French‑language support often unavailable
- False alarms and poor system maintenance
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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