/100
54
InputKit score
4.0
Google rating
27 reviews · 7% replied
10
Years of activity on Google
AI summary
What the reviews say
Most customers love Kim’s gentle care and affordable grooming, though a few have experienced painful nail trims or unexpected charges.
AI-generated from 21 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Kim’s kindness and patience with nervous pets
- Consistently clean, well‑styled results
- Affordable prices compared to big chains
- Long‑term client loyalty (10‑year customers)
- Friendly, helpful staff
Areas to watch
Friction points or concerns that come up more than once.
- Occasional over‑charging complaints
- Nail trimming injuries reported
- Limited product sales (no pet food now)
Recurring themes
Topics customers talk about most often in their feedback.
staff attitudepricinggrooming qualitynail care incidents
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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