60
InputKit score
4.8
Google rating
361 reviews · 67% replied
6
Years in business
Laval, Quebec
Chico
AI summary
Chico is a pet‑store chain with a location in Laval‑Est that sells food, treats, toys, accessories and health supplies for dogs, cats, small mammals, birds, fish and reptiles. The store also offers in‑store services such as free pet weighing, self‑service wash stations, nail trimming, medal engraving and pet adoption, plus delivery and curb‑side pickup. Customers can join a loyalty card program for discounts.
AI summary
What the reviews say
Customers rave about Chico’s welcoming staff, huge product variety and tidy store, making it a go‑to spot for pet owners in Laval.
AI-generated from 237 reviews. May contain inaccuracies.
Reviews per month
Peak: 40 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (Annie, Sarah, Nathan, etc.)
- Wide selection of pet food, treats, and accessories
- Clean, well‑organized store with pleasant atmosphere
- Helpful advice on nutrition, grooming and product choice
- Free parking and easy access
Areas to watch
Friction points or concerns that come up more than once.
- Occasional out‑of‑stock items
- Higher‑end prices for some products
- Rare isolated incidents of rude service
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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