53
InputKit score
4.9
Google rating
153 reviews · 4% replied
Québec City, Quebec
Chez Rio - Boutique et Toilettage
AI summary
Chez Rio is a pet‑grooming salon and online boutique in Québec City that offers grooming services for dogs and cats, focusing on personalized care. They also sell a wide range of pet products—including food, treats, toys, accessories, and health supplies—through their e‑commerce site, with free shipping on orders over $75.
AI summary
What the reviews say
Customers rave about the caring team, spotless shop and top‑notch grooming, though a few note occasional long wait times and higher prices.
AI-generated from 76 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, patient staff (Laurie, Carolane, Caro)
- Consistently clean, well‑stocked boutique
- High quality grooming, especially for anxious pets
- Helpful product advice and wide selection
- Fast, reliable service for routine trims
Areas to watch
Friction points or concerns that come up more than once.
- Occasional 2‑month wait for appointments
- Some find prices on the high side
- Rare inconsistencies in nail‑trim quality
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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