49
InputKit score
1.9
Google rating
49 reviews · 0% replied
13
Years of activity on Google
Chicoutimi, Quebec
Chevrette & Lapointe Ophtalmologistes
AI summary
Chevrette & Lapointe Ophtalmologistes is an ophthalmology clinic in Chicoutimi, Quebec, providing eye exams, visual scans, biometric testing and other specialist eye care for patients who have a referral. Appointments are by reservation for registered patients, and some tests such as OCT are fee‑for‑service and not covered by the RAMQ. The clinic is wheelchair‑accessible, offers free parking and is open weekdays with reduced hours on Fridays.
AI summary
What the reviews say
Customers are split; a few praise the doctors’ professionalism and helpfulness, but most complain about unreachable phone lines and rude staff.
AI-generated from 36 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Professional, attentive doctors (Dr. Chevrette praised)
- Long‑term patients report consistent care
- Quick cancellation when reached
- Friendly staff on rare successful calls
- Good follow‑up for some patients
Areas to watch
Friction points or concerns that come up more than once.
- Phone line constantly busy, impossible to reach
- Staff perceived as rude or unprofessional
- Appointment scheduling difficult
- Lack of voicemail/email alternatives
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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